Insights

Complaints often surface as common expressions of dissatisfaction or discomfort. They echo through our conversations, workplace environments, and social circles. However, buried beneath the surface of every complaint lies a profound narrative, a dream waiting to be understood.

When we talk about organisational culture, it’s easy to focus on what’s visible - the elements we can see, measure, and discuss openly. These include company values, mission statements, team structures, and how people interact daily.

But like an iceberg, what’s visible is only a small part of the whole.

When you work in a resilient team, it's easy to take it for granted. We often don't think deeply about why things are going well. We just enjoy it.

If however, resilience is down, then you will know about it. Productivity slows down, people begin bickering, and sickness increases. There's stress and strain everywhere you look. It feels heavy and tiring to be part of the team.

Nurturing resilience in teams requires a collective effort rooted in commitment, trust, and a shared vision. Working together to create an environment that cherishes adaptability, collaboration, and improvement. A bit of humour helps too.

I want to write about behaviours that corrode relationships, make for uncomfortable work environments, and create pain within ourselves and for people around us. It’s not a sexy topic but it is an extremely important one, especially as we all face increasing pressure, change, and challenge in our lives and businesses.